Effective Date: April 6th , 2022
SoulChill, the website and online and/or mobile service of SpaceCape Techonology Pte. Ltd. (“Company,” “we,” or “us”) is committed to protecting and respecting your privacy.
information before you start to use our App or communicate with us outside
“App” refers to the SoulChill downloadable mobile application owned and operated by SpaceCape. References to the “App” include any and all features, functionality, tools and content available on or through such application.
“SpaceCape,” “we,” or “us” refer to SpaceCape Technology Pte. Ltd.
“Users” means any and all persons that access or use the App. References to “access” and/or “use” of the App (and any variations thereof) include the acts of accessing or browsing the App.
HOW WE COLLECT INFORMATION
Information You Provide to Us
We collect information that you provide directly to us, including when you register for an account, respond to a survey or provide other feedback about the App, or contact us with questions or comments about the App.
Personally Identifiable Information
Some of the information we collect through your use of our App or communications with us may personally identify you (“Personally Identifiable Information”). The types of Personally Identifiable Information you may submit in connection with use of the App include:
Snapchat display name;
Snapchat Bitmoji avatar;
Other data derived from your use of the App is treated as "Non-Personally Identifiable Information," unless it is combined with Personally Identifiable Information, or unless otherwise required by applicable law.
We will not ask for or request sensitive information such as government identifiers, medical information, or financial information. Please do not provide this information to us through e-mails, feedback forms or in any other way unless specifically requested.
Information Generated from Use of the App
We also collect certain technical information when you access, browse and use our App, including information that we automatically receive and record from your browser or mobile platform on our server logs. This technical information helps us operate and provide our App to you, and includes standard information about visits and system capabilities, such as:
information about the device(s) you use to access our App, including IP address, browser type and version, your location, time zone setting and versions, operating system and platform, device type, device and application identifiers, operating information, mobile carrier, and cookies;
information about your visits to the App, including the full URL clickstream to, through, and from the App, including dates and times;
information we need and use to facilitate your use of our App (including to provide access to third party websites and services), such as URL requests, destination IP addresses, or device configuration details;
Some of the information we collect is generated using cookies and beacons. For more details about cookies, beacons, and your choices, see Cookies and Beacons below.
You may choose to connect to us through Snapchat, and when you do, we may collect additional information from you, such as your display name and Bitmoji, through Snapchat. Please be advised that social media platforms may also collect information from you. We do not have control over the collection, use and sharing practices of social media platforms and encourage you to review their usage and disclosure policies and practices, including the data security practices, before using the social media platforms.
HOW INFORMATION MAY BE USED
We may use the Personally Identifiable Information we collect, to:
create and manage your account;
provide the App to you;
operate our App, including access management, App administration, internal operations, troubleshooting, data analysis, testing, research, statistical and survey purposes;
send you information that enables you to use our App;
contact you about activity on your account;
respond to your requests, feedback or inquiries;
notify you about updates, information, or alerts regarding our App;
comply with laws, regulations, and other legal requirements;
comply with relevant industry standards and our policies;
protect and enforce our rights arising under any agreements entered into between you and us;
protect the integrity and maintain the security of our App, including secured areas of the App;
operate, evaluate and improve our business, including conducting surveys and market research, developing new products, services; performing accounting, auditing, and other internal functions;
Non-Personally Identifiable Information
In addition to the uses described above, we may also use Non-Personally Identifiable Information to: deliver content tailored to your interests and the manner in which you use App, and present content in a manner that is optimized for your device.
HOW INFORMATION MAY BE SHARED
Personally Identifiable Information
We will not sell or share your Personally Identifiable Information with third parties for the third party's own direct marketing purposes without your express consent.
We may share Personally Identifiable Information with the following service providers:
Name of the service provider: [checkout]
data collection: [First and last name; Payment Method details; Card Expiration Date]
purpose of data collection: [online payments]
Name of the service provider: [stripe]
data collection: [CVC code, date/time/amount of transaction, IP address/location, payment card details]
purpose of data collection: [online payments]
Name of the service provider: [dlocal]
data collection: [First and last name, order ID, banking information (bank name, bank code, bank full address, bank account number, account type)，phone number]
purpose of data collection: [payout service]
Name of the service provider: [Airwallex]
data collection: [First and last name, address，postcode，bank information (bank name, bank account number, bank code)]
purpose of data collection: [payout service]
a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, liquidation, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which Personally Identifiable Information held by us about our Users is among the assets transferred;
other third parties with your express consent for any purpose disclosed by us when you provide the information; and you, upon your written request.
We may also disclose Personally Identifiable Information with law enforcement agencies, government officials, or other third parties as necessary for the purpose of:
complying with any court order, law or legal process, including to respond to any government or regulatory request;
preventing fraud and providing credit risk reduction;
protecting the assets or property, and enforcing the rights of SpaceCape, including for billing and collection purposes; and
protecting the rights, property, or safety of our Users or others.
In the event that we receive a request from a governmental entity to provide it with your Personally Identifiable Information, we will make reasonable attempts to notify you of such request, to the extent reasonably possible and legally permissible.
Non-personally Identifiable information
In order to prevent fraud and prevent cheating, and to provide you with better services and better ecological environment, we use Digital Union’s services. The service needs to obtain your information including: application package name, application time information, application version number, installation path, application size and other application information; CPU, screen resolution, total memory information and other hardware general information; country code, start-up time, system time and other system information; mobile phone brand, mobile phone model, memory, CPU and other equipment hardware information. The information obtained is only used for this purpose.
COOKIES AND BEACONS
To learn more about cookies, you can visit http://www.allaboutcookies.org.
Flash Cookies. Certain features of our App may use local stored objects called flash cookies to collect and store information about your preferences and navigation to, from and on our App. The cookies do not identify you as an individual or track your online behavior. We do not collect Personally Identifiable Information from flash cookies and we will not associate them with your Personally Identifiable Information. Flash cookies are not managed by the same browser settings as are used for browser cookies. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse Flash cookies, please note that some parts of our App may be inaccessible or may not function properly.
Beacons. Our App and e-mails may contain small electronic files known as beacons (also referred to as web beacons, clear GIFs, pixel tags and single-pixel GIFs) that permit us to, for example, count Users who have visited those pages or opened an e-mail and for other website-related statistics. Beacons in e-mail marketing campaigns allow us to track your responses and your interests in our content, offerings and web pages. You may use the tools in your device to disable these technologies as well.
We offer you certain choices in connection with the information we collect from you.
If you wish to minimize information collected by cookie or beacon, you can adjust the settings of your browsers to notify you when you receive a cookie, which lets you choose whether or not to accept it. You can also set your browser to automatically reject any cookies. You may also be able to install plug-ins and add-ins that serve similar functions. However, please be aware that some features and services on our App may not work properly if we are not able to recognize and associate you with your account. In addition, the offers we provide when you visit us may not be as relevant to you or tailored to your interests.
Do Not Track
Some browsers support a “Do Not Track” (or, DNT) feature, a privacy preference that Users can set in certain web browsers, which is intended to be a signal to websites and services that you do not wish to be tracked across different websites or online services you visit. Our App does not currently recognize or respond to DNT signals, so DNT settings do not change the way the App operates.
Please note that we cannot control how third party websites or online services you visit through our App respond to Do Not Track signals. Check the privacy policies of those third parties for information on their privacy practices.
You may have the opportunity to receive certain information, updates and/or offers from us via text communications. If you provide us with your mobile number in order to receive such communications, you can opt out of receiving text messages at any time by texting STOP to in response to a text from us.
Updating or Deleting Information
The accuracy of the information we have about you is very important. To review, correct or delete your Personally Identifiable Information, please go to setting page and find edit profile feature to proceed or contact us at [email@example.com].
SECURING YOUR INFORMATION
The security of your information is important to SpaceCape, and we have established administrative, technical, and physical safeguards designed to protect your Personally Identifiable Information against unauthorized alteration, access, loss, theft, use or disclosure. Unfortunately, no system can guarantee complete security of your information. As a result, SpaceCape cannot ensure or warrant that your information, including your Personally Identifiable Information, is secure from unauthorized third parties. Thus, your use of the App and communication with us about them is at your own risk.
You are responsible for protecting your username and password(s) and for the security of information that you transmit to us over the internet.
If you have reason to believe that your interaction with the App is no longer secure (for example, if you feel that the security of your username or password has been compromised), you must immediately notify us of the problem by contacting us.
Our App is directed to and is intended to be used only by persons who are 12 years of age or older. If we discover that we have collected any Personally Identifiable Information from a child under the age of 12, we will suspend the associated account and remove that information from our database as soon as possible. By registering for an account or submitting any Personally Identifiable Information to us, you represent and warrant that you are 12 years of age or older.
LINKS TO THIRD PARTY WEBSITES